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Office management is a profession related to office supervisory positions.
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Overview
A part of office managements are the performance of confidential work that is related to the provision of office management services to the following groups of people, without passing the services by other people:
- unclassified executive secretaries,
- unclassified executive directors,
- other agency heads,
- division administrators.
People that hold office management positions conduct special studies and from the results of these special studies, they develop reports. Apart from developing reports, they also provide input to management on the development of policies and procedures. Office management may also provide paralegal support, and may draft correspondence for management, schedule appointments, etc.
Office Managers
An office manager is an employee charged with the general administrative responsibilities of any given office of a corporation. In small and medium sized companies the task is often given to the corporation's accountant. In large companies there will often be several offices in several geographical areas, and each one will have an office manager.
Main functions
Positions allocated to usual classification perform a combination of the following office management functions:
- Budget development and implementation
- Purchasing
- Human resources
- Fiscal
- Accounting
- Printing
- Records management
- Forms management
- Payroll
- Facilities management
- Space management
- Health and safety
- Risk management
- Grants administration
- Affirmative action and equal employment opportunity
- Information technology, and telecommunications
- Monitoring the management of health and safety in the company office
- Assisting senior managers in identifying health and safety needs in their departments
- Responsibility for the day to day running of the office
- Liaising with senior managers to ensure that staff in the division have appropriate information technology equipment
- Managing a range of budgets including accommodation, health & safety for company
- Plan, consult and manage office moves for the division and other units within the department
The Office Manager
The office manager is the coordinator of the work system his role is to coordinate on the front and by giving assignment. To monitor work processes and to evaluate outcome. The outcomes of work are intended for what can be called final receiving system, as for instance, client, customer, and other departments.
An office manager is responsible for planning, organization, and controlling the clerical aspect of the organization, including the preparation, communication, coordination and storage of data to support production and other important operation of an industrial establishment as that engage in marketing.
Books
Major office management textbooks include:
- Geoffrey S. Childs, Edwin J. Clapp, and Bernard Lichtenberg., Office Management. (New York: Alexander Hamilton Institute, 1919),
- Lee Galloway, Factory and office administration (New York,: Alexander Hamilton institute, 1918),
- Lee Galloway, Office Management: Its Principles and Practice (New York: 1919),
- William Henry Leffingwell, Office Management - Principles and Practice (London: A. W. Shaw Company, 1925),
- William Henry Leffingwell, A Textbook of Office Management (New York: McGraw-Hill Book Company Inc, 1932),
- William Henry Leffingwell and Edwin Marshall Robinson, Textbook of Office Management (New York: McGraw-Hill, 1943),
- Harry L. Wylie, Merle P. Gamber, and Robert P. Brecht, Practical Office Management (New York: Prentice Hall, 1937).
- Marilyn Manning, Patricia Haddock, Office Management. Thomson Crisp Learning. 2001 ISBN 1-56052-604-1
See also
- office procedures
- office technology
- office equipment
- Association of Professional Office Managers (APOM)
- Data Processing Management Association (DPMA)
- Chief administrative officer
- Office Works
External links
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