The Convention is not very well known and is mostly a recommendation. The countries have committed themselves to providing services in various languages, but citizens have no absolute rights except for criminal and court matters.34 The Convention does not automatically require authorities to provide services in another language but a citizen must demand an interpreter.4 Civil servants in official institutions are often unaware of the regulations on interpreting and translating and neglect to provide this services when requested.5 Furthermore, the convention excludes minority languages, like Faroese, Kalaallisut, Romany and Sami, and immigrant languages.45English has also assumed an increasingly prominent role in interaction between Nordic citizens.3