Anglia Railways' Crown Point Depot. A Class 150 and steam locomotive can be seen.
On April 1, 2004 its franchise was transferred to Train Operating Company London Eastern Railway Ltd, which is a subsidiary of the National Express Group. Its services were initially branded 'one' and have since been rebranded as National Express East Anglia.
The decision to transfer the franchise to National Express was controversial, since Anglia was twice awarded "Train Operator of the Year"1 and also "European Train Operator of Year 2000" 2. Anglia Railways was very popular with passengers, its parent company GB Railways, was purchased by First Group, operator of First Great Eastern, who had won the "Train Operator of the Year" award once as well. National Express on the other hand had a reputation for poor service (Central Trains).